Frequently Asked Questions
Q: Do you rent or sale linens?
A: We only rent linens.
Q:
How do I reserve my date?
A: To
reserve your date we require half down, as well as a submitted rental contract.
Q: How can I pay for my rentals?
A: We have several options:
1. You can mail a check or money order
2. You can request a specified amount to be taken off the credit card you submit on the rental contract
3. You can submit a seperate credit card for us to process the transaction for you
Q: Can I rent a chair cover without a bow?
A: Yes,
you can rent both the chair cover or bow seperately, for seperate prices look on our "prices" tab.
Q: Is there a better way to make a color selection?
A:
Yes, please request samples of specific color numbers, we would be happy to send you swatches to look at & make your final
selection. We realize computer monitors will distort colors differently.
Q:
Can I look at some sample products you carry?
A: Absolutely, just email or
call us & we would be happy to set up a time to meet with you.
Q: How do
I know what chair type I will need?
A: Please contact your reception venue
to get the chair type & dimensions, you will then need to compare those to the selection on our "chair types"
tab to find what works best for your venue. Feel free to ask us first, as we may know the chair type for your venue
based on past bookings.
Q: How far in
advance should I book? A: I would recommend booking as soon as you have a good
idea where your reception will be located, as well as the estimated number of guests you expect to attend. Keep in mind,
dates in the spring & summer book up fast!
Q: Can I change the number of
items ordered?
A: You will have until 3 weeks before your event to change
the number you initially requested. At the 3 week deadline, we require your final count as well as any remaining balance.
Q: Do you deliver the linens?
A: We do not offer delivery.
We will have your linens ready for pick up in Liberty, MO, 2 days prior to your event. You will
be responsible for returning the linens to Liberty the Monday following your event.